Quality management indicators in surgical centers: An integrative review
DOI:
https://doi.org/10.62827/eb.v25i1.4208Keywords:
Management Indicators; Surgery Department; Quality Indicators; Outcome Assessment; Operating Room Nursing.Abstract
Introduction: Quality management indicators in surgical centers are one of the main health technologies that assist in evaluating hospital quality. They also are used as targets for achieving accreditation and funding standards, contributing to increased revenue. Thus, their study is relevant to government agencies, local management, healthcare professionals, and users alike. Objective: To describe quality management indicators in surgical centers (SCs) identified in the literature. Methods: An integrative review was conducted with a time frame from 2012 to 2023. Searches were performed in the following databases: National Library of Medicine, Virtual Health Library, Nursing Database, Scientific Electronic Library Online, and Ebsco Information Services, using descriptors in Portuguese and English. 121 articles were found, and after applying the eligibility criteria, 26 articles remained for this study. Results: 39 indicators were found, with the most frequently mentioned being the operative mortality rate. The indicators were grouped into five groups considering their approach, highlighting those related to adverse events and patient safety. Conclusion: It was possible to analyze and categorize distinct quality management indicators in SCs. These indicators should be used as management tools in services and to promote a safety culture in surgical environments.
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Copyright (c) 2026 Larissa da Hora de Souza, Andressa Winnie Reis Costa , Cláudia Silva Marinho, Valdenir Almeida da Silva, Andréia Santos Mendes, Raimeyre Marques Torres, Lorena Freitas Miranda Lima de Queiroz, Ana Carla Petersen de Oliveira Santos (Autor)
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