Waiting room: An educational strategy for health promotion in the multidisciplinary outpatient clinic in the Amazon

Abstract

Objective: To describe the experience of using the outpatient waiting room as an educational strategy to promote health for SUS users. Methods: This is a descriptive study of the experience report type, which uses the methodology of problematization theory. Results: The results were presented according to the stages of the Arco de Maguerez tool, namely: observation of reality, identification of key points, theorization, solution hypotheses and application to reality. The dynamic was carried out in the waiting room of the Outpatient Service of the Public Foundation Hospital de Clínicas Gaspar Vianna (FHCGV) by the cardiology resident nurse for users present in the outpatient clinic, who were waiting for their appointment, on November 24, 2023, the period of morning, lasting 20 minutes. As it was the month of November, the focus of the dynamics was on men's health, providing users with guidance on the importance of self-care, the need for periodic medical consultations, regular nutrition, physical activity, among others. The dynamic was very beneficial, as users took advantage of the space to clarify their doubts, express their concerns and optimize their waiting time for outpatient care. Conclusion: It is inferred that preventively treating men's health is a challenge for health units. However, movements such as “Blue November” help to overcome this challenge. It is worth highlighting that expository lectures providing guidance on health promotion are efficient means of intervention for the community.